Resume
PROFESSIONAL EXPERIENCE
Director, Business Development and Strategic Partnerships
Yahoo Sports, Playa Vista, CA | July – December 2019
Responsible for driving revenue and audience with new and existing digital distributors partners (VOD/AVOD/live, voice/podcast, social) to expand Yahoo Sports' off-network footprint.
Held primary account management responsibility for existing and new distribution partners, building and nurturing relationships with client counterparts to proactively launch “win-win” initiatives.
Supported large partner negotiations through managing contracts and internal relationships with Legal, Editorial, Marketing and Product.
Managed reporting, data collection, insights and analysis for all key accounts, proactively identifying areas of opportunity, investment and improvement.
External partners include Twitch, TikTok, Amazon, Facebook, Apple, YouTube, Spotify, NBC Sports.
Co-led the Verizon Media Women's Inclusion Network (LA) and Yahoo Sports Women's network.
HEAD OF CONTENT & FAN ENGAGEMENT, DTC
Yahoo Sports, Playa Vista, CA | March ‘19 to July ‘19
Editor-in-Chief responsible for delivering best-in-class sports experiences and managing an editorial staff, directly focused on content consumption patterns, evolving trends and product evolution.
Accomplishments:
• Lead and manage all editorial efforts for Yahoo Sports direct-to-consumer / subscription platforms (Rivals.com)
• Oversee tactical content initiatives focused on full-funnel customer acquisition, including awareness, engagement and retention strategies
• Development of new creative concepts, formats and distribution platforms, defining and refining voice
• Manage content team including writers and head of social media / fan engagement
• Lead relationship with strategic partners and influencers to amplify content efforts
• Drive roadmaps and platform evolution by working across subscription product, marketing, business intelligence, finance and Yahoo Sports editorial functions
• Co-lead the Verizon Media Women's Inclusion Network (Playa Vista) and Yahoo Sports Women's network
Founder & Strategist
jenfranklin digital | August ‘17 - FEBRUARY ‘19
Independent marketing consultant, specializing in local and international digital and content marketing strategies for non-profit organizations and small businesses. Expertise includes content and platform development, CRM, SEO/SEM, reputation management, community relations, and social media activation.
Accomplishments:
Developed and produced strategic digital engagement plans for over 40 clients, including the debut of web and mobile products, social channels, brand campaigns, and user engagement promotions.
Established new client relationships through unique messaging, lead generation, and growth marketing tactics, resulting in the launch of over 40 new website products and social media channels.
Clients include SF Sketchfest, International Child Resource Institute, Love Harder Project, Sports ETFs, Sweat Equity Leadership LLC
Vice President, Digital
NBC Sports Regional Networks, Stamford, CT | Jan ’14 to April ‘17
General Manager in charge of future-proofing the regional digital business for the NBC Sports Group. Dual-reported to the Head of NBC Sports / Olympics Digital and Regional Networks President and directly supervised a team of 70 digital journalists, sales executives, product, and marketing professionals. Managed and maintained a $25MM annual operating budget, including strategic modeling, quarterly reviews, and long-range planning.
Accomplishments:
Held full ownership of digital editorial, marketing, audience engagement, technical and product development for 7 local television networks, reaching over 50 million monthly multichannel users.
Successfully launched the company’s first local ad supported and authenticated subscriber live streaming experience for MLB, NHL, and NBA telecasts.
Grew NBC Sports’ multiplatform audience by 300% year-over-year by developing unique content experiences for fans.
Owned agency and internal marketing campaigns focused on the customer lifecycle journey, enabling data-driven decisions on editorial programming and production.
Led all networks through 3 brand refreshes, co-opting talents of our viewers, advertisers, distributors and teams.
Built reputation, prestige and visibility of NBC Sports’ regional networks by building a robust crisis management strategy, leading a diverse and inclusive leadership team, prototyping innovative concepts and creating meaningful relationships with league/advertiser/distributor C-suite executives.
Internal champion for innovative practices, services and trends, leveraging NBCU-wide partnerships with Google, Twitter, Facebook, Adobe, Oracle, thePlatform, and Freewheel.
Founded the first NBC Sports Women’s Network to advocate for lasting diversity and inclusion practices in sports and technology.
Vice president / Sr. Dir., Digital
COMCAST SPORTSNET Bay Area, San Francisco, CA | Sept. ’09 – Jan. ‘14
Oversaw consumer engagement and editorial for Comcast SportsNet, home of my hometown A’s, Giants, Warriors and Sharks.
Managed a $3.6M budget and hired/managed a staff of 17 on-air reporters, multiplatform content producers, digital video editors, and sales executives, surpassing revenue and audience targets by 200%.
Developed CSN Bay Area’s first online strategy, editorial calendar and all media partnerships, including the debut of “Yahoo! Sports Talk Live”, the Bay Area’s first interactive television program.
Led all outbound and internal marketing initiatives with Comcast, Facebook, Twitter, Vox Media, Yahoo, and local radio, newspaper, and transit providers.
Director, Marketing & Interactive
COMCAST SPORTSNET Bay Area, San Francisco, CA | July ‘03 – Sept. ‘09
Launched CSNBayArea.com, the network’s first digital presence with a $10K budget, tasked with shifting CSN Bay Area’s “viewers” into an “audience” through digital technologies to secure multiplatform sponsorships and drive ratings.
Developed and owned CSN Bay Area’s primary brand marketing campaign (“Authentic Bay Area Sports”).
Managed agency partner relationship (BBDO SF) and all trade, consumer, and advertiser promotions.
Built lasting community initiatives including “Stay in School Challenge” and “All Star Teacher” to honor local educators through a $10K grant.
Manager, On-Air Promotions
Fox Sports, San Francisco, CA | ‘01 – ‘03
Wrote, produced, and edited television tune-in spots and announcer copy for 300+ Oakland A’s, San Francisco Giants, Golden State Warriors, San Jose Sharks, and Sacramento Kings broadcasts per year.
Affiliate Relations Administrator
Fox Sports, San Francisco, CA | ‘98 – ‘01
Administrative liaison for VP Affiliate Sales and Marketing, Fox Sports Bay Area, and over 200 MVPD operators in Northern California.
EducatioN
Bachelor of Arts (BA), Broadcast Business and Management, Minor: Political Science
Arizona State University, Tempe, AZ